Strategi Pengembangan Sumber Daya Insani dalam Meningkatkan Kinerja Karyawan: Studi Kasus pada Manda Network Global

Hanum Ihda Fadliyatul Aliyah; Maziyah Mazza Basya

doi:10.61132/menawan.v4i6.2821

Authors

Hanum Ihda Fadliyatul Aliyah Universitas Islam Negeri Sunan Ampel
Maziyah Mazza Basya Universitas Islam Negeri Sunan Ampel

DOI:

https://doi.org/10.61132/menawan.v4i6.2821

Keywords:

Development Strategy, Employee Performance, Human Resource Development, Manda Network Global, Performance Evaluation

Abstract

This study aims to analyze human resource development strategies for improving employee performance at Manda Network Global. This research employs a qualitative approach with a descriptive method. Data were collected through a semi-structured interview with the owner of Manda Network Global as the primary informant. The data were analyzed through data reduction, data presentation, and conclusion drawing. The findings indicate that human resource development strategies are implemented through work instructions, direct learning, mentoring, motivation, and evaluation of employee work outcomes. These strategies are supported by effective communication, employees’ willingness to learn, and management support. However, the implementation faces several challenges, including differences in employees’ abilities and understanding, as well as limited time due to operational activities. From the owner’s perspective, human resource development has the potential to improve employees’ independence, accuracy, responsibility, and punctuality in completing their tasks. Therefore, human resource development should be implemented systematically and continuously to develop employee competencies according to organizational needs and support improved performance.

Downloads

Download data is not yet available.

References

Apriyani, Y., Saefullah, A., Arza, Z., Saksana, J. C., Upe, R., Nurhayati, N., Putra, I. R., Ranto, R., Supriadi, T., & Islah, M. (2021). Pengembangan sumber daya manusia untuk meningkatkan kinerja karyawan pada PT Insan Ki Angka. Nusantara: Jurnal Pengabdian kepada Masyarakat, 1(4). https://doi.org/10.55606/nusantara.v1i4.3051

Babar, S., Obaid, A., Sanders, K., & Tariq, H. (2022). Performance appraisal quality and employee performance: The boundary conditions of human resource strength and religiosity. Asia Pacific Journal of Human Resources, 60, 788-813. https://doi.org/10.1111/1744-7941.12327.

Batta, A., et al. (2023). Human resource management practices and employee outcomes: Performance appraisal, compensation, career planning, and training and development.

Cahyati. (2023). Pengembangan sumber daya manusia, kompetensi, dan pelatihan terhadap kinerja karyawan.

Cao, J., & Hamori, M. (2023). The impact of developmental job experience on job performance: The importance of team context. Human Resource Management, 62(6), 901-916. https://doi.org/10.1002/hrm.22170

Darussalam, et al. (2023). Manajemen sumber daya manusia dalam perspektif Islam dan maqashid syariah.

Fadhlurrohman, A., & Mas’ud, F. (2022). Pengaruh etika kerja Islam dan budaya organisasi Islam terhadap kinerja karyawan (Studi pada pegawai KSPPS Binama Semarang). Diponegoro Journal of Management, 11(2).

Halipah, K. P., & Pujianto, S. (2022). The effects of education, training, and career development on employee performance of production division at PT. X. E-Jurnal Manajemen Trisakti School of Management, 2(2), 137–146. https://doi.org/10.34208/ejmtsm.v2i2.1212

Hamzah, A. H. P., Dewita, F., & Nurhasanah. (2023). Penerapan sistem manajemen lingkungan ISO 1400:2015 bidang industri kehutanan dibidang pelatihan karyawan (Studi kasus pada penerapan pengembangan kompetensi karyawan). Jurnal MIMBAR ADMINISTRASI, 20(1). https://doi.org/10.56444/mia.v20i1.613

Li, S., Jia, R., Seufert, J. H., Hu, W., & Luo, J. (2022). The impact of ability-, motivation- and opportunity-enhancing strategic human resource management on performance: The mediating roles of emotional capability and intellectual capital. Asia Pacific Journal of Human Resources, 60(3), 453-478. https://doi.org/10.1111/1744-7941.12293

Makhluf, A. Z., Riadi, R., & Muchtar, A. R. F. (2024). Human resource development for enhancing employee performance: A case study of the Ministry of Religious Affairs Office in Yogyakarta. Journal of Islamic Education Management Research, 2(1). https://doi.org/10.14421/jiemr.2024.21-08

Mubarok, A. (2022). Human resource management strategies in improving employee performance in Bandung City. International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration, 2(1).

Pangestika, P., Daud, I., Juniwati, J., Fauzan, R., & Fitriana, A. (2023). The effect of training and development on improving of performance with competence as a mediating variable. Enrichment: Journal of Management, 13(5), 3052–3065. https://doi.org/10.35335/enrichment.v13i5.1743

Putri, M. E. E., Ahwallia, A. P., Radhiya, F. N., Octaviyana, F., & Putri, S. D. A. (2022). Employee performance in Indonesian companies: Work environment, training & career development, and rewards & recognition as antecedents. Journal of Business, Management, and Social Studies, 2(1), 9–21. https://doi.org/10.53748/jbms.v2i1.31

Qory, J. A., & Zona, M. A. (2022). Career development against employee performance with job satisfaction as mediation. Human Resource Management Studies, 2(1), 39-50. https://doi.org/10.24036/hrms.v2i1.125

Rosiani, S., Setyariningsih, E., & Kasnowo, K. (2023). Pengaruh pelatihan dan pengembangan sumber daya manusia terhadap kinerja karyawan dengan motivasi sebagai variabel intervening (Studi kasus PT. Tunas Dwipa Matra Mojosari). Jurnal Ekonomi, Bisnis dan Manajemen (EBISMEN), 2(3). https://doi.org/10.58192/ebismen.v2i3.1273

Sitompul, S. A., Hasanah, N. U., Sitorus, L., Rifayani, & Firman. (2025). Pengaruh pelatihan dan pengembangan sumber daya manusia (SDM) terhadap kapasitas organisasi. Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora, 4(1). https://doi.org/10.55606/jurrish.v4i1.5188

Stor, M. (2024). The effects of shaping employee work engagement and job satisfaction on company performance results: The mediating role of HRM outcomes in Central European MNCs. Central European Management Journal. https://doi.org/10.1108/CEMJ-05-2023-0215

Syahiroh, N., Fatekhah, S. A. P., Prasetyo, J. D., & Mu’allimin. (2024). Konsep pengembangan sumber daya manusia berbasis kompetensi, bakat dan ketahanan dalam organisasi. Jurnal Budi Pekerti Agama Islam, 2(4). https://doi.org/10.61132/jbpai.v2i4.434

Udin, U., Dananjoyo, R., Shaikh, M., & Linarta, D. V. (2022). Islamic work ethics, affective commitment, and employee’s performance in family business: Testing their relationships. SAGE Open. https://doi.org/10.1177/21582440221085263

Virdanty, S. D., Nadra, N. M., Sudarmini, N. M., Astuti, N. W. W., & Erawati, N. M. R. (2022). Human resources efforts to improve employee performance at JW Marriott Surabaya. Journal of Applied Sciences in Travel and Hospitality, 5(1), 10-19. https://doi.org/10.31940/jasth.v5i1.10-19.

Wahyuningsih, Y., & Suyitno, S. (2022). Application of elements of human resource management strategic: Does it affect the work performance of Koperasi Kencana Makmur Lamongan employees? International Journal of Science, Technology & Management, 3(6), 1857–1868. https://doi.org/10.46729/ijstm.v3i6.605

Walusimbi, Y. (2023). Human resource development in Islam and the management of Muslim organizations. Al Tijarah, 9(2), 75-83. https://doi.org/10.21111/at.v9i2.11093