Model Strategi Penguatan Resiliensi Usaha Mitigasi Burnout terhadap Kinerja Finansial dan Kinerja Psikologis Pelaku UMKM

Authors

  • Enny Istanti Univesitas Bhayangkara Surabaya
  • Achmad Daengs GS Universitas 45 Surabaya
  • Ramadhan Kurnia Iman Universitas Dr. Soetomo Surabaya
  • Mahjudin Mahjudin Universitas Muhammadiyah Gresik
  • Dody Suhermawan Universitas Muhammadiyah Gresik
  • Moch. Rachmandany Firmansyah PDAM Kota Surabaya

DOI:

https://doi.org/10.61132/anggaran.v4i2.2471

Keywords:

Burnout, Business Resilience, Financial Performance, Partial Least Squares, Psychological Performance

Abstract

Indonesian MSMEs face high work pressure due to limited capital, market competition, and daily operational demands, which have the potential to trigger burnout and threaten business continuity. This study adopted a quantitative approach with a cross-sectional survey design and employed Partial Least Squares Structural Equation Modeling (PLS-SEM) for data analysis. The findings are expected to contribute to the development of the Job Demands-Resources (JD-R) model in the context of MSMEs and provide practical insights for improving business resilience. The results indicate that burnout significantly influences business resilience. In addition, both burnout and business resilience have significant effects on the financial and psychological performance of MSMEs. Business resilience also acts as a mediating variable in the relationship between burnout and MSME performance. Thus, the success of MSMEs is not only determined by economic achievements, but also by the ability of business owners to maintain psychological health, optimize resources, build support networks, and respond to changes in the business environment in a flexible, planned, and sustainable manner in the long term more effectively.

Downloads

Download data is not yet available.

References

Alfajar, Yulfanani dan Roziana Ainul Hidayati. (2022). Dampak Kelelahan Mental (Burnout) Terhadap Kinerja Karyawan Retail Besi Dan Baja. Jurnal Mahasiswa Manajemen, Vol. 3, No. 1, pp. 16-24

Alshebami, A. S., & Murad, M. (2022). The moderation effect of entrepreneurial resilience on the relationship between financial literacy and sustainable performance. Frontiers in Psychology, 13, 954841. https://doi.org/10.3389/fpsyg.2022.954841

Amelina, Ri. (2024). Pengaruh Resiliensi Terhadap Kesejahteraan Psikologis Mahasiswa. Empati : Jurnal Bimbingan dan Konseling. 11. 148-160. 10.26877/empati.v11i2.17507 .

Aulia, Tresna, et al. 2022. Pengaruh Pemberian Tunkin Terhadap Kesejahteraan Personel Guna Meningkatkan Profesionalisme Di Akademi Angkatan Laut, SAINTEK : Jurnal Sains Teknologi dan Profesi AAL Vol. 15 No. 2, Desember 2022, Halaman : 176 - 197.

Aziz Sholeh, Abdul et. Al. 2024. Kompensasi Terhadap Motivasi Kerja Karyawan pada PT. Insolent Raya di Surabaya, Journal Of Management and Creative Business Vol. 2 No. 1 Januari 2024, Halaman : 82 - 96

Badan Pusat Statistik (BPS). (2024). Statistik UMKM Indonesia 2024. Jakarta: BPS.

Bakker, A. B., & Demerouti, E. (2017). Job demands-resources theory: Taking stock and looking forward. Journal of Occupational Health Psychology, 22(3), 273-285.

Bambang S. Irianto, 2021. Kebijakan Poros Maritim Dan Strategi Ekonom Serta Keamanan Laut, Jurnal Justiciabelen Volume 4, No.1, p-ISSN: 2654-3419, e-ISSN : 2654-3311. Halaman : 1-10.

Demerouti, E., Bakker, A. B., Nachreiner, F., & Schaufeli, W. B. (2001). The job demands-resources model of burnout. Journal of Applied Psychology, 86(3), 499-512. https://doi.org/10.1037/0021-9010.86.3.499

Dewi, Angellica Berliana dan Nina Nurhasanah. (2026). Dampak Work Demands terhadap Turnover Intention melalui Burnout dan Work-Family Conflict. Jurnal Sains Ekonomi dan Edukasi, Vol. 3, No. 3, pp. 367 - 395 DOI: https://doi.org/10.62335

Dewi, Rina, Zuhro, Diana, et. al (2024). Service Design Performance Based On Consumer Preferences. International Journal of Econmics and Management Sciences Vol. 1 No. 3 August 2024, Page 142-160, DOI : https://doi.org/10.61132/ijems.v1i3.131.

Edú-Valsania, S., Laguía, A., & Moriano, J. A. (2022). Burnout: A Review of Theory and Measurement. International journal of environmental research and public health, 19(3), 1780. https://doi.org/10.3390/ijerph19031780

Enny Istanti1), Bramastyo Kusumo2), I. N. (2020). IMPLEMENTASI HARGA, KUALITAS PELAYANAN DAN PEMBELIAN BERULANG PADA PENJUALAN PRODUK GAMIS AFIFATHIN. Ekonomika 45, 8(1), 1–10

Fathori, F. (2025). Resiliensi organisasi dan kinerja UKM dalam menghadapi ketidakpastian ekonomi di era disrupsi global. Jurnal Investasi Islam, 6(2), 866-872. https://doi.org/10.32806/jii.v6i2.1434

Firdaus, Fikri, et al. 2021. Kualitas Produk dan Promosi Dalam Mempengaruhi Keputusan Konsumen Menggunakan Jasa Penyewaan Produk Alat Berat. Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis Vol. 1 No. 3 November 2021, Page : 76-82.

Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2014). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). Sage Publications.

Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2021). Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R. Springer International Publishing. https://doi.org/10.1007/978-3-030-80519-7

Istanti Enny et al. 2024. Service Design Performance Based On Consumer Preferences, International Journal Of Economics and Management Sciences Vol 1 No. 3 August 2024, Page 142 - 160.

Iwa Soemantri, Asep et al. 2020. Entrepreneurship Orientation Strategy, Market Orientation And Its Effect On Business Performance In MSMEs. Jurnal EKSPEKTRA Unitomo Vol. IV No. 1, Hal. 1-10.

Kasmirandi, K., Chaeruddin, C., Abbas, S. A., Kusumawardhani, Z. N., & Erwin, E. (2025). Analisis penerapan AI dan pengembangan SDM untuk resiliensi bisnis UMKM Sulawesi Selatan. Jurnal Minfo Polgan, 14(1), 529-536. https://doi.org/10.33395/jmp.v14i1.14763

Kementerian Koordinator Bidang Perekonomian Republik Indonesia. (2025). Laporan Perkembangan UMKM Triwulan I 2025. Jakarta: Kemenko Perekonomian.

Kementerian Koperasi dan Usaha Kecil dan Menengah Republik Indonesia. (2024). Profil UMKM Indonesia 2024. Jakarta: Kemenkop UKM.

Khan, M. A., Rathore, K., Zubair, S. S., Mukaram, A. T., & Selem, K. M. (2024). Encouraging SMEs performance through entrepreneurial intentions, competencies, and leadership: Serial mediation model. European Business Review, 36(2), 271-289.

Kristianto, Bagoes. (2025). Hubungan Resiliensi Dengan Burnout Pada Perawat Di Rumah Sakit X Di Cikarang Barat. Liberosis: Jurnal Psikologi dan Bimbingan Konseling, Vol. 15, No. 2

Kristiawati, et al. 2019. Citra Merek Persepsi Harga dan Nilai Pelanggan Terhadap Keputusan Pembelian Pada Mini Market Indomaret Lontar Surabaya. Jurnal Ilmu Ekonomi dan Manajemen (JMM 17) Vol. 6 No. 2, September 2019, Hal. 27- 36.

Kumala Dewi, Indri et al, 2022 Peningkatan Kinerja UMKM Melalui pengelolaan Keuangan, Jurnal Ekonomi Akuntansi , UNTAG Surabaya, Hal ; 23- 36

Kurnia, Angelina Juliet dan Mei Le. (2026). Resiliensi Usaha Dan Adaptasi Pasar Sebagai Faktor Penentu Keberlangsungan Umkm Fashion Di Jakarta Barat Dengan Dukungan Pemerintah Sebagai Variabel Moderasi. Jurnal Manajerial dan Kewirausahaan, Vol. 8, No. 2, pp. 593 – 601

Lubis, Ayu Hayati; Firman dan Netrawati. (2024). RESILIENSI : Kemampuan Beradaptasi Dan Bertahan Dalam Menghadapi Tantangan Hidup Yang Sulit. Jurnal Pendidikan Sosial Dan Konseling, Vol. 2, No. 3, pp. 1203-1208 DOI : https://doi.org/10.47233/jpdsk.v2i3

Mahjudin, et. al. 2025. Analysis of Credit Marketing Strategy, Lending Procedures, and Service Quality on Customer Satisfaction of Rural Banks. Jurnal Ilmiah Manajemen Kesatuan, Vol. 13 No. 4 2025, Page : 2659 - 2672, DOI : 10.37641/jimkes.v13i4.3296.

Malach-Pines, A. (2005). The burnout measure, short version. International Journal of Stress Management, 12(1), 78-88. https://doi.org/10.1037/1072-5245.12.1.78

Malak, S. A., & Qassim, A. A. (2025). Unpacking the interplay between psychological capital and wellbeing in entrepreneurs: The mediating role of burnout through conservation of resources theory. Frontiers in Psychology, 16, 1590554. https://doi.org/10.3389/fpsyg.2025.1590554

Malak, S. A., Raza, A., & Jariko, M. A. (2025). Entrepreneurs' psychological capital as a mediator: A broaden-and-build perspective on burnout and psychological well-being. BMC Psychology, 13, 1179. https://doi.org/10.1186/s40359-025-03402-8

Maslach, C. (1982). Burnout: The cost of caring. Englewood Cliffs, NJ: Prentice Hall. Obeng Damoah, O. B. (2025). The effect of organizational resilience on the survival of SME exporters: The role of entrepreneur resilience and environmental turmoil. Journal of International Entrepreneurship, 23(2), 470-501.

Maslach, C., & Leiter, M. P. (2016). Understanding the burnout experience: recent research and its implications for psychiatry. World psychiatry : official journal of the World Psychiatric Association (WPA), 15(2), 103–111. https://doi.org/10.1002/wps.20311

Obeng Damoah, O. B. (2025). The effect of organizational resilience on the survival of SME exporters: The role of entrepreneur resilience and environmental turmoil. Journal of International Entrepreneurship, 23(2), 470-501.

Patmi, Sri, et al. 2025. Manajemen Sumber Daya Manusia Stratejik. November 2025, Cetakan Pertama, Penerbit : Widina Media Utama. Hal. 1 - 232, ISBN : 978-634-246-35-7.

Pramono Budi,Istanti Enny, Daengs GS,Achmad, Syafi’i, Bramastyo KN,RM ,2023, Impact of Social Media Marketing and Brand Awareness on Purchase Intention in coffe shop culinary in Surabaya, International Journal of Entrepreneurship and Business Decelopment, Volume. 5 Number 6 November 2022, Page. 968 - 977

Purba, Bonaraja, et al. 2025. Teori Ekonomi Pendekatan Klasik dan Modern. Desember 2025, Cetakan Pertama, Penerbit : Yayasan Kita Menulis, Hal 1 - 181, ISBN : 978-634-260-118-1.

Putri, Rissa & Sandi, Hendrik. (2025). Pengaruh Self-efficacy Terhadap Burnout Dengan Resilience Sebagai Variabel Mediasi Pada Karyawan PT Sapta Sentosa Jaya Abadi Mukomuko. Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis. 5. 585-595. 10.55606/jaemb.v5i1.7628.

Rina Dewi, et al. 2020. Internal Factor Effects In Forming The Success Of Small Businesses. Jurnal SINERGI UNITOMO, Vol. 10 No. 1, Hal. 13-21

Salim Gazali et al. 2024. Ikan Nomei, Merdeka Belajar Kampus Merdeka, Halaman : 1 - 98

Sari, Stefani Sindita; Dara Shafa Ainun Jariyah; Dwi Dita Ratnasari dan Maria Yovita R. Pandin. (2023). Penerapan Financial Resilience Terhadap Corporate Social Responsibility Dimana Kinerja Keuangan Sebagai Variabel Intervening. Jurnal Ilmiah Dan Karya Mahasiswa, Vol. 1, No. 4, pp. 32-49 DOI: https://doi.org/10.54066/jikma-itb.v1i3.467

Sihotang, Helena; Pani Romauli Elisabet Naibaho dan Truly Okto Hasudungan Purba. (2026). Pengaruh Transformational Leadership Terhadap Burnout Pada UMKM Di Kota Medan: Work Life Balance Sebagai Variabel Intervening. KUKIMA : Kumpulan Karya Ilmiah Manajemen, Vol. 5, No. 1, pp. 39-52

Somers, S. (2009). Measuring resilience potential: An adaptive strategy for organizational crisis planning. Journal of Contingencies and Crisis Management, 17(1), 12-23. https://doi.org/10.1111/j.1468-5973.2009.00558.x

Sukmanata, Frida Ariana; Eko Widodo, & Indah Yuni Astuti. (2025). Pengaruh Kompensasi Finansial, Disiplin Kerja Burn Out terhadap Kinerja pada Pegawai Rumah Sakit Umum Daerah Kilisuci Kota Kediri. Lokawati : Jurnal Penelitian Manajemen Dan Inovasi Riset, 3(2), 37–51. https://doi.org/10.61132/lokawati.v3i2.1621

Sutopo, et al. 2021. Peranan Prinsip Konsistensi Dalam Metode Pengakuan Pendapatan Terhadap Laporan Laba Rugi Pada PT. INDO ZINC DIECASTING di Gresik. Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis Vol. 1 No. 3 November 2021, Page : 83-92.

Taleb, T. S., Hashim, N., Zakaria, N., et al. (2025). Nurturing entrepreneurial well-being and resilience through adaptability and positive reciprocity among micro and small enterprises. Discover Sustainability. https://doi.org/10.1007/s43621-025-01722-8

Zuhro Diana et al. 2024. Impact Of Measurement Of Service Quality Using The Servqual Method, Digital Innovation : International Journal of Management Vol. 1 No. 3 July 2024, Page 94-114.

Downloads

Published

2026-06-30

How to Cite

Enny Istanti, Achmad Daengs GS, Ramadhan Kurnia Iman, Mahjudin Mahjudin, Dody Suhermawan, & Moch. Rachmandany Firmansyah. (2026). Model Strategi Penguatan Resiliensi Usaha Mitigasi Burnout terhadap Kinerja Finansial dan Kinerja Psikologis Pelaku UMKM. Anggaran : Jurnal Publikasi Ekonomi Dan Akuntansi, 4(2), 255–276. https://doi.org/10.61132/anggaran.v4i2.2471

Similar Articles

1 2 3 4 5 6 7 8 9 10 > >> 

You may also start an advanced similarity search for this article.