Pengaruh Work-Life Balance dan Lingkungan Kerja terhadap Kepuasan Kerja melalui Komitmen Organisasi pada Karyawan Generasi Z

Monica Anastasia Cornelia; Musa Alkadhim Alhabshy; Novianty Elizabeth Ayuna; R.Z. Zulkifli N.

doi:10.61132/menawan.v4i6.2742

Authors

Monica Anastasia Cornelia Universitas Jayabaya
Musa Alkadhim Alhabshy Universitas Jayabaya
Novianty Elizabeth Ayuna Universitas Jayabaya
R.Z. Zulkifli N. Universitas Jayabaya

DOI:

https://doi.org/10.61132/menawan.v4i6.2742

Keywords:

Generation Z, Job Satisfaction, Organizational Commitment, Work Environment, Work-Life Balance

Abstract

Generation Z employees emphasize work-life balance, supportive work environments, and organizational attachment, yet high burnout and weak commitment indicate the need to understand what shapes their job satisfaction. This study aims to analyze the effect of work-life balance and work environment on job satisfaction, both directly and indirectly through organizational commitment, among Generation Z employees at PT Pegadaian. A quantitative explanatory design was applied using questionnaires completed by 254 Generation Z employees selected purposively from 14 work units in Central Jakarta. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4. The results show that work-life balance and work environment have positive and significant effects on both job satisfaction and organizational commitment, and that organizational commitment positively and significantly affects job satisfaction. Organizational commitment partially mediates the effects of work-life balance and work environment on job satisfaction, and the model explains 70.3% of the variance in job satisfaction. These findings imply that improving Generation Z employees’ job satisfaction requires an integrated approach that strengthens work-life balance, builds a supportive work environment, and fosters organizational commitment.

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